Contact Us

We're here to help with your order, fit questions, fabric advice, or anything else.

Have an order with us?

See where each garment is in our workshop, or tell us about a problem with something you've received and see your options straight away.

Email Us

We respond to all emails within one business day.

For the fastest help, include:

1 Your order number — so we can pull up your details instantly

2 Photos — for fit issues: front/back/side views wearing the garment. For defects: close-ups.

3 Description — what's wrong and what you'd like us to do

Measurement Help

Guides for shirts, pants & jackets

Fit Guarantee

What's covered, and how to claim

Returns & Alterations

Policies and process

Shipping

Delivery times & tracking

Track Your Order

Each garment, from cutting to your door

I Have an Issue

Something not right with what you received

First-Time Buyer

Getting started with Luxire

Need urgent help?

Add "URGENT" to your email subject line and we'll prioritize your request.